Last Updated: May 8, 2025
Website: https://fideletransportservices.com/
Contact: info@ideletransportservices.com | (123) 456-7890
1. Introduction
Fidele Transport Services (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using https://fideletransportservices.com/ (the “Site”), you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Contact details: name, email address, phone number
- Service details: pick-up/drop-off locations, dates, and times
- Payment information: billing address, credit/debit card details (processed securely by our payment provider; we do not store full card data)
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect:
- Usage data: IP address, browser type, pages visited, time spent on pages
- Device data: operating system, device identifiers
- Cookies and similar technologies: see Section 5 for details
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our transportation services
- Process and manage bookings, payments, and confirmations
- Communicate with you about reservations, updates, and promotions
- Improve our Site, services, and customer experience
- Comply with legal obligations and prevent fraud
4. Information Sharing & Disclosure
We may share your information with:
- Service Providers: third-party companies that support our operations (e.g., payment processors, booking platforms, IT support)
- Regulatory Authorities: when required by law enforcement or government agencies
- Business Transfers: if we merge, are acquired, or sell assets, customer data may be transferred as part of the transaction
- Your Consent: any other parties for which you provide explicit authorization
We do not sell or rent your personal information to third parties for marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant content. You can adjust your browser settings to refuse or delete cookies; however, some features of the Site may not function properly without them.
6. Third-Party Links & Services
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use industry-standard protections, no system can guarantee absolute security. In the event of a data breach, we will notify affected users and authorities as required by law.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 13, please contact us to have it removed.
10. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us using the information in Section 12.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes on this page with a revised “Last Updated” date. Your continued use of the Site after modifications constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Fidele Transport Services
Email: info@ideletransportservices.com
Phone: (123) 456-7890
Thank you for trusting Fidele Transport Services with your transportation needs and your privacy. We are committed to protecting your information and providing transparent, secure service.